Why can't I see the right team or program?

Why can’t I see the right team or program?

Your household may not be connected to the athlete, the athlete may not be rostered to that team, or you may have used the wrong program/team invite. Ask the coach/admin to verify the household-athlete-team link.


Possible reasons you can't see the right team or program

  • Your household may not be connected to the athlete.
  • The athlete may not be rostered to that team.
  • You may have used the wrong program/team invite.

What to do

  • Ask the coach or admin to verify the household-athlete-team link.

Need help?

Visit info.safeteam.io for FAQs and walkthroughs, email support@safeteam.io, or text 763-777-7279.

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